Frequently asked questions about on-site phone repair

A written warranty of up to two years on the screen and the battery, 6 months on the board, camera and ICs, and 30 days on the fitting, depending on the repair and the part used. It covers defects in the part and in the fitting, you receive the details in writing after the repair, and most repairs happen in front of you.

We tell you the part type before the repair and let you choose: genuine parts, or high-quality alternatives at a lower price, both with a written warranty. Nothing is fitted until you approve the type and the price, and most repairs happen in front of you so you see the part yourself.

Three steps on WhatsApp: send the device, the fault and your location to 0570984090; we confirm part availability and the arrival time; the technician reaches you and repairs the device in front of you. Diagnosis is free and you pay after it works.

Yes, completely free with no upfront fee. The technician comes to you, inspects the device in front of you, and gives you the cause and the price before starting. If you decide not to go ahead, you owe nothing. No repair means no payment.

It means the technician repairs your device at your location while you watch. It is never taken away or out of your sight, which protects your data and photos and lets you see exactly which part goes in. Most repairs are completed entirely at your location; advanced faults that need workshop equipment are moved only after we explain the reason and the cost and you approve.

We repair most phones and tablets: iPhone, Samsung, iPad, Huawei, Xiaomi, tablets and Apple Watch, recent and older models alike. Send your device and the fault on WhatsApp and we confirm coverage and part availability before the technician sets out.

In nearby districts, roughly 30 to 60 minutes. Other Riyadh districts depend on the location and the time of day. We work around the clock, you pick the slot that suits you, and we confirm the arrival time on WhatsApp before the technician sets out.

No. There is no charge for the technician reaching any district in Riyadh, and the same transparent pricing applies everywhere. You pay only the agreed repair cost after your device works, and diagnosis is always free.